3rd Apr 2019

The IT Professional of the Next Decade: 2020 and Beyond

Working in IT has taught me that new technologies and platforms disrupt the industry every few years. Web, mobile, cloud, and beyond… all this happened in the last two decades. On the verge of adopting 5G and Industry 4.0, the tech sector will soon be pushing us to evolve once more and deliver services on newer platforms and technologies.

With more digital touchpoints than ever, today’s customers have also evolved. They are stretching their budgets to acquire and access a wider range of products and services, putting extra pressure on IT service providers to deliver instant value addition and gratification at a more attractive price-point. That’s why tech firms are turning to low-code/no-code plug-and-play platforms, connectors, frameworks, and methodologies to meet short timelines and improve customer yield.

If you want to prepare yourself for the next decade in IT services, you can’t rely solely on catching up with new platforms. Rapid IT adoption is resulting in a large and steady influx of new power users, and citizen developers that are encroaching on the skillset that used to be the exclusive domain of IT professionals. More and more organizations will adopt a decentralized structure that values professionals who demonstrate fact-based decision making and risk mitigation. You can prepare yourself for this by gaining mastery in these skills to grow your career and propel yourself in the right direction:

Favor formulas and logic over coding skills

Coding on new platforms and learning new languages isn’t what will help you get ahead. You need to focus on formulating and compartmentalizing problems into logical solution flows. Learn to visualize and “connect the dots” of the business logic for components or whole programs. What matters most is the ability to propose solutions to problems by ironing out issues and building apps on logic flows and formulas. Having built the right logic will eventually help in writing and maintaining less code and delivering things correctly.

How to handle IT projects in new domains

As technology progresses, we’ll all be moving beyond the knowledge and toolset that we use today. As a capable IT professional, you don’t need a user manual or other North Star to traverse this uncharted territory and successfully complete your projects. 

You must be able to understand the project’s user stories, the whole data flow lifecycle, all the ins, outs, and transformations of the data, and finally, the user experience, or how users interact with the application. Having a strong grasp on these elements will help you transition much better and greatly enhance your contribution to each project.

Be empathetic: Bridge the gaps

Understanding user stories, data stories, and user experience still isn’t enough to ensure a successful project. You also need to be empathetic to bridge the gap between user experience, user stories, and data stories. Your ability to make a connection between these three logical components can make or break an IT project. Possessing the sensitivity to address these concerns and bridge these gaps is what IT professionals need to work effectively and succeed in the days to come.