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19th Nov 2019

Associate Support Engineer

Job Description

Associate Support Engineers at Systems Limited are responsible for technical help desk networking and infrastructural support to users, for efficient operations.

Responsibilities:

  • Installation of operating system drivers and software applications.
  • Troubleshooting all OS and machine level issues.
  • Hardware upgrades according to the requirements
  • Fix applications and OS related issues.
  • Installation, configuration and administration of Antivirus application on client machines.
  • Provide assistance in client setups.
  • Manage technical aspects of conference calls.
  • Virtualization Support.
  • Tracking, categorization of tickets and provide statistical analysis, as required.

 

Requirements:

  • BSIT or equivalent
  • Fresh graduate to 3 years relevant experience required.
  • Good analytical, communication and problem-solving skills.
  • Hardworking, passionate, energetic, organized and sharp.
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