Job Description

Associate Virtualization Engineers at Systems Limited provide technical support for all activities related to virtualization on platform architectures for all types of servers and operating systems.

Responsibilities:

• Provide technical support of all OS and machine level issues to both staff and customers for virtualization platform and related products.
• Servers’ maintenance/administration, VM creation and reinstallation, backup scheduling and VM inventory Management.
• Resolve technical issues through diligent research, reproduction, and troubleshooting.
• Take on problems and engage with engineering teams on reported issues, including identifying viable workarounds.
• Own and drive the customer experience throughout the lifecycle of a service request; tracking and categorization of ticking history and conducting end user surveys.

Requirements:

• BSIT or equivalent.
• Fresh graduate to 3 years relevant experience required.
• Excellent analytical, communication and problem-solving skills.
• Hardworking, empathetic, passionate, energetic, organized and sharp.