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25th Nov 2019

Associate Virtualization Engineers

Job Description

Associate Virtualization Engineers at Systems Limited provide technical support for all activities related to virtualization on platform architectures for all types of servers and operating systems.

Responsibilities:

  • Provide technical support of all OS and machine level issues to both staff and customers for virtualization platform and related products.
  • Servers’ maintenance/administration, VM creation and reinstallation, backup scheduling and VM inventory Management.
  • Resolve technical issues through diligent research, reproduction, and troubleshooting.
  • Take on problems and engage with engineering teams on reported issues, including identifying viable workarounds.
  • Own and drive the customer experience throughout the lifecycle of a service request; tracking and categorization of ticking history and conducting end user surveys.

Requirements:

  • BSIT or equivalent.
  • Fresh graduate to 3 years relevant experience required.
  • Excellent analytical, communication and problem-solving skills.
  • Hardworking, empathetic, passionate, energetic, organized and sharp.
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