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3 stories of ERP implementation success

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July 26, 2021

When it comes to implementing an ERP platform, it’s normal to feel a bit nervous. After all, you’re making a fairly substantial organizational change that, when managed properly, has the potential to take your retail business to the next level. To help ease your nerves, we’ve compiled a few real stories of retail ERP implementation success so you can begin your transition with a positive outlook.

Situation 1

A leading fashion retail chain needed to improve the visibility and flow of information across departments in order to minimize cost and waste. With the help of an ERP platform and Systems expertise, this retailer implemented an advanced management solution that included mobile device support, POS integration, and a secure interface customized according to each user’s job role. This minimized data duplication and helped optimize decision-making across the organization.

By centrally managing retail store operations, this business was able to create consistency in stock schedules and sales promotions, saving time and money in coordination and replication. There was a significant improvement in analysis and financial planning as a result of improved practices related to invoicing, purchase orders, and expenses. Establishing consistent sales processes and business rules across all channels optimized sales and marketing efforts and enabled more proactive planning for marketing campaigns and promotions.

Situation 2

An international retail brand based in Asia was using a generic ERP solution that didn’t fully address their specific needs and created siloed operations throughout their business. By upgrading their solution to one with retail-specific functionality, they were able to shift their focus from managing day-to-day operations to growth and expansion. Processes that had previously required manual intervention were now managed by the ERP solution, freeing up valuable resources across the company.

Maintaining a complete inventory of raw materials, packing, and finished products improved the retailer’s order fulfilment capabilities. Faster access to reports on every business function improved decision-making at every level. Complete activity logs and version control helped keep track of ongoing activities for each user, which provided transparency across the entire organization and minimized discrepancies between departments.

Situation 3

A popular contemporary textile brand was experiencing rapid growth, but performing essential HR management tasks manually was creating operational bottlenecks. To help streamline these essential tasks, implemented a modern ERP solution that included comprehensive HR management functionality, ranging from recruitment and payroll to tax and benefits management.

To ensure that each employee was assigned to their ideal role, the solution maintained complete personal and professional records for all personnel. Automating onboarding tasks cut down on the time and cost required for each recruitment cycle. Improved benefits and compensation management led to productivity gains and higher job satisfaction among the staff.


Getting started with an ERP solution doesn’t have to be difficult, but it isn’t something that should be done alone. Choosing an implementation partner that’s experienced in retail, can be extremely helpful in minimizing any disruption or data loss during the transition. The right partner can also be integral in helping your employees adjust to your new solution and ensuring a smoother and more positive experience for everyone involved.

If you’re interested in reading more retail ERP success stories, be sure to write to us at sales@systemsltd.com.