16th Apr 2020

In an Offline World, Stay Online with Systems Limited

In an Offline World, Stay Online with Systems Limited

By Salman WajidChief Process Outsourcing Officer at Systems Limited

The true resilience of societies is revealed in difficult times. With the COVID-19 pandemic, we have seen this, both locally and globally. It is true for the Systems employees, customers and partners in our global technology ecosystem.

As the spread and shock of COVID pandemic continue to devastate economies globally, Systems Limited is determined to be mindful, take solicitously swift actions and adjust accordingly. Taking proactive steps preemptively, involving government and regulatory bodies and through strict safety protocols for employees, Systems Limited continues to serve its customers’ outsourcing needs globally.

Our seriousness in business continuity planning and necessary preparations pertaining to unforeseen outages, non-availability of human resource and loss of essential third party suppliers make us feel well equipped to avoid business disruption, be it short-term or long-term. Thanks to these investments and powerful business coherence, currently we don’t foresee any interruption to the services we provide to our customers.

We have put into practice, work-from-home protocols for our global office locations, established travel restrictions where needed, as well as a task force devoted to address any developments related to pandemic. Our workforce is enabled to work from home and is authorized to work on-premises, where strict screening and sanitization protocols are implemented, periodically inspected by health department.

In tough times, where businesses are consolidating and right sizing, Systems Limited continues to expand its operations and is aggressively hiring, living up to its values and catering evolving customer needs in difficult times.  Our outsourcing facility in Pakistan is an example; a company owned 200,000 sq.ft. Real estate, purpose-built PCI DSS compliant contact center facility, not only meeting the SLAs but also continuing to provide a service par excellence.

If your business has stalled due to current, unfortunate situation and you are in an immediate need to connect with your customers to provide services or sales support, Systems Limited is here to help.

Reach out to us and we will help you with a tailored solution.