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A leading global telecommunications operator has added another feather to its cap by being recognized as one of the strongest players in the industry. This achievement is a result of the company’s ongoing efforts to improve customer engagement through the implementation of cutting-edge and clutter-breaking digital solutions, further solidifying its position and setting new benchmarks in the telecommunications sector.
Systems user-centred mobile application enabled the company’s customers to manage their business accounts from anywhere, at any time by performing various transactions such as subscriptions, recharges, data and credit sharing, and more, all through a single app, along with 24/7 support services. The company has seen more than 2 million downloads of its mobile application in a short span, which is a testament to not only its large customer base but also the success of the app due to its simple, interactive, and secure interface.