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Business Process Outsourcing

Identify. Improve. Optimize.

Systems Limited utilizes a mix of highly skilled resources, lean process and bespoke strategy to offer a one-stop Business Process Outsourcing (BPO) solution.

Using our inherent strengths as one of the pioneers of digital technology in the country, we build on them to offer precise, efficient, and measurable BPO capabilities. Systems Limited BPO assures the acceleration of your service delivery by transforming your business in terms of automation, quality management, multi-channel approaches, and digital transformation. All with impeccable transparency and accountability to ensure complete client satisfaction.

Industries Served

Public Sector

Aviation

Insurance

Manufacturing

Media & Entertainment

Financial Services

Mortgage & Title

Transportation

Automotive

Healthcare

Energy & Utilities

Tele- communication

Real Estate

eCommerce

Food Services

Apparel

Logistics

Education

Retail

Oil & Gas

Systems Limited has been a technical partner to numerous international businesses, government organizations, and industry leaders. Many of these clients trust our BPO services enough to have continued with us more than a decade. We have helped dozens of our clients grow and transform their businesses using our BPO solutions.

Systems Limited BPO services have been instrumental in the success of multiple large-scale government efforts to digitize land record management, enable the efficient storage and retrieval of data for financial institutes, and other public services.

Why Systems BPO?

  • 20+ years of experience serving domestic and international clientele
  • Strong focus on close client relations and meeting KPIs
  • ISO 27001, ISO 20000, and ISO 9001 certified InfoSec and service management
  • Best-in-class methodologies replicate successes and scale operations
  • Processes based on Six Sigma best practices
  • PMP, COPC, and Six Sigma certified management
  • Over 1,500 trained BPO professionals with diverse skill sets
  • Quick ramp-up while maintaining consistently high-quality results
  • PCI-compliant contact centers
  • Multiple proprietary technologies accelerate service delivery
  • Centers of Excellence in multiple regions ensure business continuity
  • Image scanning and processing
  • Data entry
  • Catalog population
  • Chart reading and review

Data

  • Title search
  • Commitment typing
  • Policy typing
  • Post-closing
  • Recording

Voice

  • Tax
  • Payoffs
  • Recording follow-up
  • Loan review

Data

  • Email support
  • Chat support
  • Safetech review
  • Social media management

Voice

  • Inbound & outbound sales
  • Order taking
  • Customer support
  • Store helpline
  • Product information

Paid Marketing

Using extensive research and precision techniques, we optimize your paid marketing spends to generate a measurable improvement in ROI.

  • PPC marketing (Google, Bing, Yahoo)
  • Facebook/Instagram
  • Content marketing
  • Email marketing
  • Lead generation
  • Twitter advertising
  • Video advertising
  • Reputation management

Site Optimization

Our SEO gurus tailor and implement bespoke strategies to improve your site's domain authority and visibility while increasing your organic traffic and SERP ranking.

  • Technical site audit
  • Sales funnel optimization
  • Conversion tracking

Social Media Campaign Moderation

We Optimize your social media ad copies to improve click-through rates with our tailored campaigns to meet your business goals.

  • Facebook
  • Twitter
  • Instagram
  • Webchat

Discover how Systems can help you produce tangible business results using digital technology

Talk to an Expert

Looking for a rewarding career in business process outsourcing?
Join the Systems team today!

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