In an Offline World, Stay Online with Systems Limited
Written By : Salman Wajid(Chief Process Outsourcing )
April 16, 2020
In an Offline World, Stay Online with Systems Limited
The true resilience of societies is revealed in difficult times. With the COVID-19 pandemic, we have seen this, both locally and globally. This is true for the Systems employees, customers and partners in our global technology ecosystem.
As the spread and shock of the COVID pandemic continue to devastate economies globally, Systems Limited is determined to be mindful, take solicitously swift actions and adjust accordingly. Taking proactive steps preemptively, involving government and regulatory bodies and through strict safety protocols for employees, Systems Limited continues to serve its customers’ outsourcing needs globally.
Our seriousness in business continuity planning and necessary preparations pertaining to unforeseen outages, nonavailability of human resources and loss of essential third-party suppliers make us feel well-equipped to avoid business disruption, be it short-term or long-term. Thanks to these investments and powerful business coherence, currently we don’t foresee any interruption to the services we provide to our customers.
We have put into practice, work-from-home protocols for our global office locations, established travel restrictions where needed, as well as a task force devoted to addressing any developments related to the pandemic. Our workforce is enabled to work from home and is authorized to work on-premises, where strict screening and sanitization protocols are implemented, and periodically inspected by the health department.
In tough times, where businesses are consolidating and right sizing, Systems Limited continues to expand its operations and is aggressively hiring, living up to its values and catering to evolving customer needs in difficult times. Our outsourcing facility in Pakistan is an example; a company owning 200,000 sq. ft. of Real estate, a purpose-built PCI DSS compliant contact centre facility, not only meets the SLAs but also continues to provide a service par excellence.
If your business has stalled due to a current, unfortunate situation and you are in an immediate need to connect with your customers to provide services or sales support, Systems Limited is here to help.
Reach out to us and we will help you with a tailored solution.
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