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12th Feb 2020

Global Health Supplements Retailer Enables Omnichannel Customer Experience

Global-Health-Supplements-Retailer-Enables-Omnichannel-Customer-Experience

A global retailer of vitamins and nutritional supplements required a streamlined and mobile-friendly eCommerce experience with fully integrated omnichannel capabilities. Systems Limited leveraged technologies such as Microsoft Dynamics 365, Azure, Power BI, Salesforce Commerce Cloud, and CommerceLink to unify client’s eCommerce and ERP platform for consistent, personalized, customer experience and to improve operational efficiency. By streamlining our client’s customer and transaction data, processes, SCM, and customer service operations, we unified the client’s online store and call center information.

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