Systems Limited worked with K-Electric to add another first to the power utility's extended digital portfolio, by developing “KE Live”, a customer-centric web portal and mobile application that enables K-Electric’s 2.5 million customers to interact with the company digitally, from lodging complaints to reporting theft and safety hazards.
KE Live ushers in a new era of convenience and service by offering a wide range of self-service solutions and information features. Customers can manage multiple KE accounts with one app via desktop web browsers and mobile devices.
“We're excited to venture into emerging technologies that enable us to make our services more convenient and accessible for our customers,” said Noor Afshan, Head of Communications at K-Electric. “Partnering with Systems Limited has enabled us to strengthen our digital portfolio for our customers.”
“We are thrilled to enable digital transformation at one of the oldest and most important organizations in Karachi,” said Mushtaq Patni, VP Domestic Operations at Systems. “Systems is committed to digitizing Pakistan’s key industries and determined to enhance business processes in the country.”