Bring intelligence
into every move with
Dynamics 365 ERP
Connect data, processes, Copilot and AI agents to automate
work, surface real-time insights and help finance, supply chain
and
operations respond faster to what comes next.
What is Microsoft
Dynamics 365 ERP?
Microsoft Dynamics 365 ERP is a portfolio of cloud-based applications that connects core business operations within the Microsoft ecosystem. It gives enterprises the flexibility to modernize individual functions or create a more unified ERP environment as their needs evolve.
The portfolio includes specialized applications for Finance, Supply Chain Management, Commerce, Human Resources, and Project Operations. These applications work together to connect business processes, improve operational visibility, and enable enterprises to manage complex operations with greater efficiency and control.
Dynamics 365
ERP applications built
around your business
Build an ERP environment around the way your business operates. Microsoft Dynamics 365 ERP modules bring specialized capabilities across finance, supply chain, commerce, HR and project operations, with the flexibility to adopt and scale them as business needs evolve.
Microsoft Dynamics 365 Finance
Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Commerce
Microsoft Dynamics 365 Human Resources
Microsoft Dynamics 365 Project Operations
Put AI agents to work across your operations
Move beyond traditional ERP automation with AI agents in Microsoft Dynamics 365 that can execute tasks, streamline complex workflows and support smarter decision-making. From finance to procurement and project operations, agentic ERP brings greater intelligence and efficiency into everyday business processes.
Account
reconciliation agent
Accelerate financial close processes with AI-powered reconciliation that helps identify discrepancies, investigate exceptions and reduce manual effort.
Supplier
communications agent
Streamline procurement by automating routine supplier communications, tracking responses and helping teams manage purchasing activities more efficiently.
Time and
expense agent
Simplify time and expense management with AI-assisted workflows that reduce administrative effort, improve accuracy and help employees focus on higher-value work.
Payables
agent
Improve accounts payable efficiency by automating invoice processing, matching purchase orders and identifying exceptions that require attention.
Sales
order agent
Reduce manual order processing by interpreting incoming sales orders, extracting relevant information and supporting faster, more accurate order entry.
Turn connected operations into business value
to streamlined processes, improved efficiency and the agility to scale.
Bring greater intelligence to your enterprise with Dynamics 365 ERP
Our Microsoft Dynamics 365 ERP services cover the complete transformation journey, from ERP assessment and implementation to migration and continuous optimization, aligning technology with your processes, systems and evolving business priorities.
- Consulting and advisory
- Implementation
- Migration and modernization
- Integration
- Managed services and optimization
Understanding
Microsoft Dynamics 365
CRM pricing
Get a Quote
Microsoft Dynamics 365 CRM cost varies based on the applications you need, how many users require access, and the scope of your CRM transformation. The overall investment typically combines licensing with implementation and ongoing services.
Licensing
costs
Dynamics 365 licensing depends on the applications and user access your organization requires. Costs can vary across Dynamics 365 Sales, Customer Service, Marketing, Field Service and Customer Insights.
Implementation
costs
Implementation costs are shaped by the scale and complexity of your CRM environment, including business processes, configuration, data migration, integrations, customizations and deployment requirements.
Managed
services costs
Post-implementation costs depend on the level of ongoing support your organization needs, from platform monitoring and issue resolution to optimization, enhancements and continuous improvement.
Why choose Systems Limited as your Dynamics 365 ERP Implementation Partner?
We combine Microsoft expertise, ERP delivery capabilities, and industry knowledge to modernize operations and maximize long-term value from Microsoft investments.
Industry depth
Deep Dynamics 365 and industry experience spans Retail & CPG, BFSI, Communications, Automotive, Hospitality, Energy & Utilities and more. Technology and domain expertise come together to modernize complex processes, improve operational efficiency and address industry-specific ERP requirements.
Microsoft-recognized expertise
A 12+ year Microsoft partnership and six consecutive Microsoft AI Business Solutions Inner Circle recognitions demonstrate sustained expertise across Microsoft technologies. Capabilities spanning Dynamics 365, Power Platform, Azure, data and AI bring added depth to enterprise ERP transformation.
Customer-first approach
Every engagement starts with the business, not the technology. Structured governance, transparent collaboration and ongoing support keep programs focused on business priorities from implementation and go-live through continuous improvement.
Dynamics 365 implementation expertise
Backed by 3,000+ Microsoft certifications, specialist teams bring expertise across Dynamics 365 and the wider Microsoft ecosystem. From implementation and migration to integration and optimization, Systems Limited delivers scalable ERP environments for complex enterprise operations.
Customer success in action
See how Systems Limited turns Microsoft Dynamics 365 investments into measurable business impact through connected, intelligent enterprise transformation.
Transforming customer engagement for a leading UAE parking provider
Systems Limited helped a leading UAE-based
parking provider modernize its contact center with an AI-enhanced platform built on
Microsoft Dynamics 365 Customer Service and Omnichannel Hub, integrated with Cisco’s
cloud-based call center solution.
By unifying voice, WhatsApp, SMS, web chat, and social media, the solution enabled
faster responses, greater agent productivity, and consistent customer experiences
across channels.
Transforming QNBN’s operations with intelligent ERP
Systems Limited partnered with Qatar National
Broadband Network (QNBN) to modernize its business operations and support its role
in Qatar’s wider digitization ambitions. By implementing an integrated suite of
Microsoft Dynamics 365 business applications across multiple functions, Systems
Limited helped create a more connected operating environment with greater data
consistency and seamless information flow.
The transformation streamlined business processes, strengthened operational agility,
and enabled more efficient collaboration across the organization, providing QNBN
with a scalable digital foundation to support continuous growth and evolving
business needs.
Transforming retail operations with Microsoft Dynamics 365
Systems Limited helped Outfitters, one of
Pakistan’s largest retail brands, unify its growing multi-brand operations by
implementing Microsoft Dynamics 365 Finance and Operations across supply chain,
finance, and retail.
Delivered within seven months and integrated with Outfitters’ eCommerce platform,
the solution created a single system for managing operations, streamlining processes
and enabling faster, more informed business decisions.
Frequently Asked Questions
Yes. Microsoft Dynamics 365 includes cloud-based ERP applications for finance, supply chain, commerce, human resources and project operations. The broader Dynamics 365 portfolio also includes CRM applications for sales, service and other customer-facing functions.
Dynamics 365 ERP includes Finance, Supply Chain Management, Commerce, Human Resources and Project Operations. Microsoft also offers Dynamics 365 Business Central as an ERP solution designed for small and midsize businesses.
Business Central provides an all-in-one ERP for small and midsize businesses, covering areas such as finance, sales, projects and supply chain management. Dynamics 365 Finance is designed for more complex financial operations, with capabilities spanning planning, accounting, reporting, automation and global operations.
Dynamics 365 brings Copilot and AI agents into ERP workflows to support insights, automation and decision-making. Microsoft is expanding agentic capabilities across areas such as account reconciliation, supplier communications, time and expense management, finance and supply chain operations.
Yes. Dynamics 365 can work with Microsoft Power Platform and other Microsoft technologies as well as existing enterprise systems. Its composable architecture supports integrations and extensions without requiring businesses to replace every system at once.
Yes. Systems Limited supports ERP modernization and migration from legacy Microsoft Dynamics environments, including Dynamics AX, NAV and GP, as well as transformation from third-party ERP platforms. The migration approach is shaped around the existing applications, data, integrations and business processes.
Implementation timelines vary based on business complexity, applications in scope, data migration, integrations, customizations and rollout requirements. A focused implementation may follow a different timeline from a multi-entity or multi-country enterprise transformation.
Microsoft Dynamics 365 ERP pricing depends on the applications selected, user requirements and licensing model. The overall investment can also include implementation, migration, integrations, customizations and ongoing support.
Featured insights
Blog
Discover how Microsoft Dynamics 365 helps businesses improve efficiency, scalability, insights, integration, and long-term operational performance.
Blog
Discover how Dynamics 365 replaces fragmented, manual processes with connected and intelligent capabilities across finance, operations, supply chain and more.
Blog
Explore how Dynamics 365 Finance strengthens financial management through automation, real-time insights and greater control over costs, cash flow and risk.
Make ERP work smarter
for your enterprise
Modernize with Dynamics 365 ERP to simplify complexity, strengthen performance, and create an intelligent foundation that keeps pace with your business.
Let’s talk