Offshore delivery centers: The key to accelerating banking transformation

Offshore delivery centers (ODCs) have long helped multinational companies access global talent and reduce costs. As new technologies emerge, these models are evolving to meet changing business needs. Systems Limited, a leading provider of technology services for the banking sector, plays a pivotal role in helping institutions tap into the advantages of ODCs. With its vast experience in delivering banking innovation, Systems Limited empowers financial institutions to leverage offshore resources effectively, keeping them competitive in a fast-evolving market. Let’s explore the key trends shaping the future of ODCs 

1. The rise of multi-shore delivery 

Instead of relying on one or two locations, companies are diversifying across regions like Eastern Europe, Latin America, and Southeast Asia. This multi-shore delivery model offers flexibility, risk mitigation, and broader talent access. Gartner predicts 80% of organizations will adopt this strategy in the next two years. 

2. Innovative staffing models 

Offshore centers are embracing flexible staffing like talent clouds (freelancers), managed teams, and co-sourcing to access specialized skills quickly. According to KPMG, 69% of companies use gig workers or outsourced talent to supplement their offshore teams. 

3. AI & automation for efficiency 

AI is transforming offshore operations, from automating document processing to customer service. By 2025, 75% of enterprises are expected to use AI-driven automation in their offshore centers, delivering up to 25% cost savings. 

4. Reskilling for future growth 

Offshore teams are being upskilled in data analytics, cloud computing, and machine learning to stay competitive. Forrester reports that 35% of companies are increasing offshore training investment to prepare for the future. 

5. Securing remote work 

With the rise of remote work, security has become a top priority. Many organizations are adopting zero-trust security models to safeguard data across offshore teams, with companies like Systems Limited leading the charge in ensuring robust cybersecurity. 

6. Cloud technology reshapes offshore models 

Cloud solutions enable seamless collaboration and scalability. By 2025, 70% of GCCs will rely on the cloud for global delivery, focusing on speed and innovation rather than just cost saving. 

7. Hybrid work and customer experience (CX) 

The shift to hybrid work boosts employee productivity and retention. Offshore centers also play a key role in delivering exceptional customer experiences (CX) with AI chatbots and cloud-based solutions, which enhance service and streamline operations. 

Why choose Systems Limited? 

As global business landscapes evolve, Systems Limited stands at the forefront of offshore delivery. With extensive experience in driving digital transformation for the banking and financial services sector, we empower organizations to build scalable, high-performance Offshore Delivery Centers. From Temenos core banking expertise to advanced cloud, data, and AI capabilities, Systems Limited delivers specialized teams, domain-centric talent, and flexible delivery models tailored to your business needs. Our global footprint and proven governance frameworks ensure seamless, secure, and cost-efficient operations for clients worldwide. 

Conclusion 

Offshore Delivery Centers are no longer just a cost optimization tool — they are a strategic enabler for organizations aiming to scale, innovate, and stay competitive. By embracing flexible staffing models, multi-shore delivery, AI-driven efficiency, and a strong governance approach, businesses can build resilient, high-performing offshore teams that accelerate their digital agendas. Systems Limited offers ODC as a Service — a turnkey, scalable solution that combines deep domain expertise, global talent, and proven delivery excellence to help organizations achieve operational agility, faster time to market, and sustainable growth.  

Partner with Systems Limited and let your offshore delivery center become a true extension of your business.