Turn every opportunity
into momentum with
Dynamics 365 Sales
Empower your sales teams with Microsoft Dynamics 365 Sales to
gain pipeline visibility,
prioritize opportunities, and engage buyers with
confidence. Leverage AI-powered insights
and
automation to accelerate
sales cycles, improve forecasting, and close deals faster.
What is Microsoft Dynamics 365 Sales?
Microsoft Dynamics 365 Sales is an AI-powered customer relationship management (CRM) application
that helps organizations manage leads, opportunities, customer interactions, sales pipelines, and
forecasting within a unified platform.
Part of Microsoft Dynamics 365's customer experience applications, it combines sales automation,
relationship intelligence, predictive insights, and Microsoft Copilot to help sellers identify the
best opportunities, engage customers more effectively, and accelerate revenue growth. Dynamics 365
Sales empowers teams to improve productivity, strengthen customer relationships, and drive better
sales outcomes.
Turn sales intelligence into results
increase productivity, build stronger customer relationships, and drive predictable revenue growth.
outcomes.
Dynamics 365 Sales features that move
business forward
Empower sales teams with Microsoft Dynamics 365 Sales to prioritize opportunities, accelerate deals, and drive revenue growth through smarter decisions.
Copilot-assisted
selling
Equip sellers with AI-generated opportunity summaries, meeting preparation insights, email assistance, and contextual recommendations to improve productivity and customer engagement.
Predictive
sales scoring
Identify high-potential leads and opportunities with AI-driven scoring models that help sellers prioritize prospects, assess conversion potential, and focus on the right deals.
Sales
acceleration
Streamline sales execution with prioritized work lists, automated sequences, and guided follow-ups that help sellers maintain momentum and engage prospects consistently.
Intelligent
forecasting
Improve revenue predictability with configurable forecasts, pipeline analytics, and performance insights that help sales leaders monitor targets, identify risks, and make informed decisions.
Relationship
intelligence
Gain deeper visibility into customer engagement through interaction history, relationship analytics, and contextual insights that help sellers strengthen connections and identify engagement gaps.
Sales workflow
automation
Adapt sales processes to your business with configurable workflows, dashboards and Power Platform capabilities that automate activities and support complex sales requirements.
Put AI agents to work across your sales cycle
Accelerate sales execution with AI agents in Microsoft Dynamics 365 Sales. From lead qualification and opportunity management to real-time intelligence, these agents help automate routine activities, improve decision-making and give sellers more time to focus on closing deals.
Sales
opportunity agent
Continuously research and analyze sales opportunities to uncover deal risks, identify next steps and equip sellers with insights to improve deal progression.
Sales
qualification agent
Automate lead research, qualification and engagement to prioritize high-potential prospects, reduce manual effort and help sellers focus on opportunities more likely to convert.
Sales
close agent
Analyze deals, identify potential obstacles and surface actionable recommendations to help sellers prioritize opportunities and improve sales execution.
Sales
research agent
Turn complex sales and operational data into actionable intelligence with AI-driven research and real-time insights that support faster, more informed decisions.
Custom
AI agents
Build and manage tailored sales agents with Microsoft Copilot Studio to automate business-specific workflows, connect enterprise data and support evolving sales requirements.
The right expertise at every stage of your
sales transformation
From strategy and implementation to migration and ongoing optimization, our Microsoft Dynamics 365 Sales services help enterprises modernize CRM environments, streamline sales processes and drive lasting business value.
- Consulting and advisory
- Implementation and deployment
- Upgrade and migration
- Support and managed services
Microsoft Dynamics 365
sales pricing
Discuss your needs
Microsoft Dynamics 365 Sales offers flexible licensing options to match your sales processes, team requirements and business goals. Compare plans to find the right balance of functionality, intelligence and investment.
Systems Limited helps enterprises evaluate licensing options, implementation requirements and ongoing support needs to select the right Dynamics 365 Sales plan.
| Plan | Key capabilities | Price (USD) |
|---|---|---|
| Dynamics 365 Sales Professional |
Core sales force automation, Microsoft 365 integration, reporting and dashboards. | $65 /user/month |
| Dynamics 365 Sales Enterprise |
Advanced sales automation, contextual insights, AI capabilities and extensive customization. | $105 /user/month |
| Dynamics 365 Sales Enterprise |
Advanced sales automation, contextual insights, AI capabilities and extensive customization. | $105 /user/month |
Why partner with Systems Limited?
As a Microsoft Dynamics 365 Sales implementation partner, Systems Limited combines deep industry expertise, Microsoft capabilities and global delivery experience to modernize complex sales environments and maximize business value.
Industry-led transformation
Our experience across banking, retail, telecom, healthcare and other industries helps us address complex sales models, customer journeys and sector-specific requirements. We align Dynamics 365 Sales with business priorities to strengthen sales execution and customer engagement.
Deep Microsoft expertise
Our longstanding Microsoft partnership and certified expertise span Dynamics 365, Power Platform and Azure. We bring together CRM, enterprise applications, data and AI to support integrated, scalable sales environments.
Enterprise delivery at scale
From legacy CRM modernization and data migration to complex integrations and deployment, our teams bring the architecture and implementation expertise required for enterprise transformation, with a focus on business continuity and user adoption.
A partnership beyond go-live
Our engagement extends from strategy and implementation to managed services and continuous optimization, helping enterprises enhance sales capabilities, adopt emerging Microsoft technologies, and maximize long-term investment value.
Driving sales transformation
Discover how Systems Limited helps enterprises streamline sales operations and strengthen customer relationships with Microsoft Dynamics 365.
Transforming sales visibility and customer engagement for a teleco operator
Systems Limited helped a leading telecom operator with 159 million subscribers
streamline sales and customer operations through a Unified Order Management
solution
built on Microsoft Dynamics 365. The implementation brought together lead
generation, sales visibility, workload distribution and real-time inventory
updates
to enable more connected and efficient business operations.
By improving visibility across sales activities and order management, the
solution
helped teams coordinate more effectively and make informed decisions. It also
established a more integrated foundation for managing customer relationships and
supporting operational efficiency.
Frequently Asked Questions
Microsoft Dynamics 365 Sales is a CRM application that helps businesses manage leads, opportunities, customer relationships and sales pipelines. It combines sales automation, analytics and AI capabilities to improve seller productivity, customer engagement and revenue forecasting.
Key features include lead and opportunity management, sales automation, pipeline tracking, forecasting, relationship intelligence and AI-assisted selling. Available capabilities vary by license and configuration.
Sales Professional provides essential CRM and sales automation capabilities. Sales Enterprise offers advanced customization, forecasting and sales management features, while Sales Premium includes additional sales intelligence capabilities to support more informed selling.
Microsoft Copilot helps sellers improve productivity by summarizing sales records, assisting with customer communications and surfacing relevant information. Specific capabilities depend on licensing, configuration and feature availability.
Dynamics 365 Sales Insights provides intelligence capabilities such as predictive lead scoring, relationship analytics and opportunity insights. These help sellers prioritize high-value opportunities, identify potential risks and make more informed decisions.
Microsoft's published US list prices start at $65 per user/month for Sales Professional, $105 for Sales Enterprise and $150 for Sales Premium, billed annually. Actual costs vary by region, licensing terms and implementation requirements.
Yes. Dynamics 365 Sales integrates with Microsoft 365, Power Platform, Dynamics 365 ERP applications and third-party systems. These integrations help connect customer information, sales processes and business operations.
Choose a partner with proven Dynamics 365 expertise, industry knowledge and capabilities across consulting, implementation, integration, migration and managed services. The right partner should align the platform with your sales processes and support long-term adoption and optimization.
Featured insights
Blog
Discover how predictive analytics, unified customer data and intelligent segmentation help businesses personalize engagement, strengthen customer relationships, and drive growth.
Blog
Explore how Dynamics 365 Sales helps retailers streamline sales processes, improve collaboration and strengthen customer relationships through connected data and insights.
Whitepaper
Discover how Dynamics 365 Customer Service Insights helps businesses personalize interactions, improve engagement and build stronger customer relationships.
Make your next
sales move count
Accelerate sales performance and strengthen customer relationships with Microsoft Dynamics 365 Sales and Systems Limited’s expertise.
Let’s talk